Considering the human factor and addressing the root of non-conformances

Aim of the webinar:

The aim of the webinar was to provide useful tips on documenting and investigating the roots of non-conformances and to discuss the importance of considering the human factor involved.

Level of education required:

Level 1 - Fundamental awareness.

What prior knowledge is required to attend the webinar?

General awareness of quality systems and non-conformances.

Target audience:

All staff working in a blood establishment or hospital.